Security
How we protect your data and ensure the security of our platform
Our Security Commitment
At Expertable, security is a top priority. We understand that you trust us with your sensitive business information and expert insights, and we take that responsibility seriously. Our security program is designed to protect your data at every level of our infrastructure and applications.
We employ industry best practices and advanced technologies to ensure that your data remains secure, confidential, and available only to authorized users.
Data Protection Measures
Encryption
All data transmitted to and from our platform is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption, ensuring that your information remains protected both in transit and when stored in our systems.
Access Controls
We implement strict access controls based on the principle of least privilege. Only authorized personnel with a legitimate business need have access to customer data, and all access is logged and monitored.
Multi-Factor Authentication
We enforce multi-factor authentication for all administrative access to our systems and recommend that all users enable MFA for their accounts to add an additional layer of security.
Regular Security Audits
Our systems undergo regular security assessments, including penetration testing and vulnerability scanning, conducted by both internal teams and independent third-party security firms.
Data Backup and Recovery
We maintain regular backups of all customer data with robust recovery procedures to ensure business continuity and data protection in the event of any unforeseen circumstances.
Compliance and Certifications
Expertable maintains compliance with industry standards and regulations to ensure the highest level of security for our customers:
SOC 2 Type II
Our platform has successfully completed SOC 2 Type II audits, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy.
GDPR Compliance
We adhere to the requirements of the General Data Protection Regulation (GDPR) for our European users, ensuring proper handling of personal data.
CCPA Compliance
We comply with the California Consumer Privacy Act (CCPA), respecting the privacy rights of California residents.
ISO 27001
Our information security management system is certified to ISO 27001 standards, demonstrating our systematic approach to managing sensitive company information.
Security Best Practices for Users
While we implement robust security measures on our end, we also recommend the following best practices for our users:
- Enable multi-factor authentication for your Expertable account
- Use strong, unique passwords and consider a password manager
- Regularly review your account activity for any unauthorized access
- Keep your devices and browsers updated with the latest security patches
- Be cautious of phishing attempts and verify email communications from Expertable
- Log out of your account when using shared or public computers
- Review and understand our privacy policy and terms of service
Report a Security Concern
If you believe you've found a security vulnerability or have concerns about the security of our platform, please contact our security team immediately.
Contact Security Team